Gordigear
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faq
1. Is my car suitable for a Gordigear roof tent?

2. Which roof racks/bars are compatible with your tents?

3. What is the minimum/maximum car height required?

4. What are the differences between the Explorer and the Explorer Plus roof tents?

5. What directions can the entrance face?

6. How long does it take to fold/unfold the tent?

7. How much space will the tent take up on my roof?

8. How should I set the tent up in different environmental conditions?

9. What to do with my tent in between trips?

10. How should I take care of my Gordigear tent?

11. Do I need to reseal the canvas?

12. Can I pack the tent together when it is wet?

13. Can the poles be stored under the travel cover?

14. Can I leave sleeping bags / bedding inside the tent when folding it up?

15. What kind of warranty do you offer?

16. What happens if my delivery arrives damaged?

17. Do you deliver internationally?

18. How much do you charge for delivery?

19. How long will it take for international orders to arrive?


1. Is my car suitable for a Gordigear roof tent?

A Gordigear roof tent can be put on pretty much any car, regardless of make and model. It is more a question of whether or not the roof racks/bars are suitable (see next question). It is not required to have a 4WD vehicle. Just check that the roof load rating of your vehicle is sufficient (with most cars this is not an issue). We have successfully fitted our tents onto all kinds of sedans, utility vehicles and station wagons. We are yet to try installing one onto a convertible.

2. Which roof racks/bars are compatible with your tents?

All Gordigear roof tents come with a flexible mounting system that adjusts to the distance of your roof racks and gives you the choice of direction you would like the tent to open to. The actual connection between the tent and roof racks is made by sliding mounting plates and bolts. The standard bolts provided cover roof racks of up to 5cm thickness. In case your roof racks exceed this thickness the bolts can be exchanged by standard M8 heavy duty stainless steel bolts with the necessary length to match your roof rack. The mounting plates fit onto racks with a width of up to 6.5cm, but wider ones are readily available if required. Please take into consideration that this is a sturdy product, so please check the static and dynamic load capacity of your roof rack specifications before mounting the tent.

3. What is the minimum/maximum car height required?

All our roof tents include height-adjustable ladders, which accommodate installation heights of up to 2.00m. Ladder extensions are available to increase the maximum ladder height. There is no minimum height, our tents have even been fitted onto trailers on numerous occasions.

4. What are the differences between the Explorer and the Explorer Plus roof tents?

There are two main differences between the two models. The Explorer Plus roof tent features a roofed-over entrance, which needs to be pegged down with two guy ropes in windy conditions (unless an Explorer Plus Annex is attached to the tent) to prevent the entrance cover from flapping. The Explorer doesn't require pegging down. Also, the add-on Gordigear roof tent annex is available in different versions to match your roof tent. Apart from that, both tents are made from the same material and provide exactly the same mattress space.

5. What directions can the entrance face?

Gordigear roof tents can be mounted to face either side or the back of your car. Our installation system is quite flexible, so the mounting direction can be changed later on if required.

6. How long does it take to fold/unfold the tent?

If you are really in a hurry and with a little bit of practice, the basic setup takes only one to two minutes. Add a moment or two if you want to span the window flaps for a full setup. Folding the tent together takes no more than three minutes.

7. How much space will the tent take up on my roof?

The tent's footprint on your roof is 120 x 140cm, so there is usually more than enough space for an additional roof basket, water tanks, or other bulky items you might want to carry with you on your car roof. Or you could mount a second roof tent.

8. How should I set the tent up in different environmental conditions?

In stormy conditions it is advised to find a location with less exposure. Always park into the wind to minimise the amount of tent area that is exposed. Also, don't forget to be mindful of trees in such conditions. Just in case a branch falls. There are two things to consider when using the tent in colder climates. Always leave a small proportion of the window flaps open to ensure air flow and to counter condensation. Moreover, it is important that the fly sheet provided with the tent is set up as it establishes an insulating air layer, which helps to keep you warm. During hot days and nights, the large window and entrance openings ensure excellent airflow. The fly sheet also plays an important role by creating shade and an insulating air pocket above the tent.

9. What to do with my tent in between trips?

If you are not using your tent, it is advised to remove it from the vehicle. A common approach is to hoist the tent into the ceiling of your garage, carport or shed. It requires the fitting of a harness, but it will make re-installation of the tent a lot easier, too. Another way is to simply lift the tent of manually, which will require at least two persons. Always ensure that the tent is dry if it is stored for longer periods.

10. How should I take care of my Gordigear tent?

Please check maintenance section from the menu on the left for details.

11. Do I need to reseal the canvas?

Please check maintenance section from the menu on the left for details.

12. Can I pack the tent together when it is wet?

Please check maintenance section from the menu on the left for details.

13. Can the poles be stored under the travel cover?

All items required to set the tent up (poles, pegs, guy ropes...) can safely be stored under the travel cover.

14. Can I leave sleeping bags / bedding inside the tent when folding it up?

There is enough space for your sleeping bags/bedding to remain in the folded up tent.

15. What kind of warranty do you offer?

Please select warranty from the menu on the left for warranty details.

16. What happens if my delivery arrives damaged?

All our shipments are transit insured. Should your delivery arrive in a damaged condition, please do not accept the shipment, advise the courier thereof and get in contact with us immediately. Transit insurance cannot be claimed for accepted deliveries.

17. Do you deliver internationally?

We certainly do. A substantial part of our business is done across borders and we deliver all Gordigear products to a global customer base. We have numerous storage hubs around the globe and delivery time may vary depending on where your purchase will be dispatched from and on the delivery method selected.

18. How much do you charge for delivery?

Postage and handling costs depend on factors such as delivery method, number and type of products purchased and where the order is to be delivered to. Simply select order & price list from the menu at the top of this page to find out more. All our quoted delivery prices include transit insurance.

19. How long will it take for international orders to arrive?

The answer depends mainly on which means of transportation you choose (air freight, sea freight, courier) and which storage hub we dispatch your order from. For a delivery time estimation, please get in contact with us.