1. What are the differences between the Explorer Annex and the Explorer Plus Annex?2. Can the annex remain attached to the tent when folding up the tent?3. Can I use the Explorer Plus Annex on an Explorer roof tent?4. How should I take care of my Gordigear tent annex?5. Can I pack the annex together when it is wet?6. What kind of warranty do you offer? 7. What happens if my delivery arrives damaged? 8. Do you deliver internationally? 9. How much do you charge for delivery? 10. How long will it take for international orders to arrive?|
1. What are the differences between the Explorer Annex and the Explorer Plus Annex?Generally speaking, the Explorer Annex is more like a changing room, whilst the Explorer Plus Annex is more like a tent on its own. More specifically, the Explorer Plus model has a floor (the Explorer Annex hasn't), four sides including one towards the car (as opposed to three sides) and encompasses the roof tent ladder (ladder remains outside with the Explorer Annex). Moreover, the Explorer Plus Annex's windows can be closed from inside and outside, whereas the windows on the Explorer Annex can only be closed from the outside. Apart from that, both annexes are made from the same material and are setup in minutes.2. Can the annex remain attached to the tent when folding up the tent?No, the annex has to be removed before folding up the tent. It detaches very quickly though.3. Can I use the Explorer Plus Annex on an Explorer roof tent?No, the Explorer Plus Annex can only be used with the Explorer Plus roof tent.4. How should I take care of my Gordigear tent annex?Please check maintenance section from the menu on the left for details.5. Can I pack the annex together when it is wet?Please check maintenance section from the menu on the left for details.6. What kind of warranty do you offer? Please select warranty from the menu on the left for warranty details.7. What happens if my delivery arrives damaged? All our shipments are transit insured. Should your delivery arrive in a damaged condition, please do not accept the shipment, advise the courier thereof and get in contact with us immediately. Transit insurance cannot be claimed for accepted deliveries. 8. Do you deliver internationally? We certainly do. A substantial part of our business is done across borders and we deliver all Gordigear products to a global customer base. We have numerous storage hubs around the globe and delivery time may vary depending on where your purchase will be dispatched from and on the delivery method selected. 9. How much do you charge for delivery? Postage and handling costs depend on factors such as delivery method, number and type of products purchased and where the order is to be delivered to. Simply select order & price list from the menu at the top of this page to find out more. All our quoted delivery prices include transit insurance. 10. How long will it take for international orders to arrive?The answer depends mainly on which means of transportation you choose (air freight, sea freight, courier) and which storage hub we dispatch your order from. For a delivery time estimation, please get in contact with us.